White Sands Missile Range’s McAfee U.S. Army Health Clinic was recently recognized by the National Committee for Quality Assurance as a Level 3 Patient Centered Medical Home, based off of a Patient-Centered Medical Home 2011 program. McAfee was recognized for using evidence-based and patient-centered processes that focus primarily on long-term participative relationships and high quality care.
McAfee was recognized for meeting the following requirements:
– Written standards for patient access and continuity of care
– Use of patient feedback materials
– Appropriate use of charting tools to track patients and organize clinical information
– Responsive care management techniques with an emphasis on preventive care for individual patients and for the entire patient population
– Adaptation to patient’s cultural and linguistic needs
– Use of information technology for prescriptions, test and referral tracking and coordination with other health care providers.
– Use of evidence-based guidelines to treat chronic conditions
– Measurement and reporting of clinical and service performance
Patient-centered medical home is used as a model of care through emphasizing care communication and coordination in an effort to transform primary care to what the patients would like it to be. The recognition is valid for three years and is awarded to clinics that demonstrate the ability to meet key elements within the program.