Attendees at the annual Army Family Action Plan conference Nov. 3 took a look back in time at the improvements made throughout the years at White Sands Missile Range thanks to the AFAP process.
Among the many improvements mentioned were: the current recycling program, the new Middle School and Teen Building, and sidewalks.
ACS Director Patsy Gomez said the conference has gone from 118 issues in 2010 to just 4 in 2014. Gomez reminded community members that the process works and that they can turn in issues throughout the year.
This year’s 4 issues included: Access to Building 100, access to the track for strollers, updates to the launderette and commissary hours.
TITLE: Access to building 100
SCOPE: The elevator in building 100 does not provide adequate or consistent operation for those individuals unable to navigate the stairwell seeking access to the second floor. In addition, signage if any, is not appropriately visible from the outside or lobby of the building.
RECOMMENDATIONS: A point of contact be identified as to who has responsibility for maintenance, signage and compliance with building accessibility. The elevator will then be brought into compliance for consistent use and appropriate signage will be placed in visible and appropriate areas for anyone wanting to use the elevator instead of the stairs.
RESPONSE: Elevator is now operational. Signage will be checked by DPW and status reported due at Quarterly Steering Committee in 2nd quarter.
TITLE: Access to the track for strollers
SCOPE: Families with children in strollers that would like to access the track for exercise have difficulty doing so as there is no current easy access for strollers that doesn’t go through the sand.
RECOMMENDATIONS: Establish at least one point of entry that provides easier access to the track that gives Families easier and safer access without the struggle of rolling through the sand.
RESPONSE: DPW will take this as an active issue and is able to support. Family Member offered that an access from bathroom to track would be the preferable site. Status update due at 2nd quarter Steering Committee meeting.
TITLE: Needed Launderette Updates
Scope: No change machine, no seating, half used building that appears abandoned and is a safety concern and outside lighting is inadequate and is also a safety concern.
RECOMMENDATIONS: Install a change machine. Open the rest of the building to provide room for seating with windows to decrease the isolated feel of the building and minimize safety issues. Add outdoor lighting that covers the area surrounding the building.
RESPONSE: Current facility is set for demolition in the near future. DPW will research other options to relocate the Launderette to another location that has better accessibility, lighting and is more customer friendly. AAFES concurs the change is possible and can support a new facility with change machine, seating and possible larger machines for comforters. Status update due at 2nd quarter Steering Committee meeting.
TITLE: Commissary opens too late each day, closes to early on Sundays.
SCOPE: Current Commissary hours are challenging given the distance to the closest grocery store off post. The Shoppette has limited inventory and is often much more expensive. There are no close alternatives to get items needed.
RECOMMENDATIONS: Have early shopping hours with restrictions: 10 items or less, no deli/meat/produce employees available until regular hours and self checkout only.
Early shopping hours to begin at 0800 weekdays, one hour earlier on weekends, extend Sunday hours until 1700 at least, as early hours have been available at other installations.
RESPONSE: PAO and Commissary will cooperate on an article for the Missile Ranger that outlines the restrictions the Commissary must abide by to determine their operating hours. ACS will develop a survey for the community posted on Facebook and other sites to gage the pulse of the community for options to operating hours. Report due at 2nd quarter Steering Committee meeting.