Mandatory training and training monitoring throughout White Sands Missile Range has been steadily improving through the combined efforts of WSMR Training Coordinator Alex Fierro and the WSMR leadership.
In an effort to hold the workforce accountable for mandatory training, a training report is presented to the WSMR Commanding General on a weekly basis. In that report, the percentage of training completed is broken down by directorate, then broken down by individuals. Fierro said he hopes to increase the completion percentage rate by streamlining the mandatory training process.
“My number one priority is easy access from the novice computer user to expert computer users,” Fierro said.
Dawn Way, Resource Management director at WSMR, said the way the Army Test and Evaluation Command, where WSMR falls under, measures performance is through mandatory training. Individual Development Plans will also be required to be uploaded on the ATTM site in order to ensure IDPs are being reviewed on a timely basis. “(This is) a human capital planning initiative to invest in training at all levels,” Way said.
Due to recent world events, there is now a major focus on Annual Security Refresher and Annual Security Education and Awareness training. In the most recent numbers that were pulled, Fierro said WSMR ATEC only appears to be at a 33 percent completion rate. Fierro said he recommends that every directorate allow their workforce one to two hours a week to work on mandatory training.
“That’s what we do here and it skyrocketed our numbers within two months,” he said.
Fierro said one of his goals to help streamline the process is to create a button readily available on the WSDM site that will lead users directly to the Army Training Tracker Module, where a list of mandatory training that has not been completed can be found. There will also be a “Making the Most of Training and Career Development Opportunities” workshop to discuss training opportunities and provide a short refresher on how to access training, Sept. 9 at the Professional Development Center.
Fierro, who took over the position two months ago, said he has several new ideas that will help the workforce understand mandatory training a little bit better. Fierro has met with office management assistants to train them on ATTM so the assistants can in turn train the workforce within the directorate.
“They can call me with issues accessing ATTM guidance and why they can’t launch, continue, or verify completion,” Fierro said.
There may be major ramifications to not completing mandatory trainings. Some of the ramifications include losing computer access and the shutdown of your defense travel system credit card.
Fierro said he understands that sometimes sites may not work as they should. The biggest problem he said he’s experienced is with the Army Learning Management System website which doesn’t always allow users to continue where they left off even though it should have the capability. However, there are resources like Fierro available to assist the workforce with issues they may be experiencing.
Mandatory training begins appearing on your personal ATTM site as early as Oct. 1.
Top troubleshooting reasons and who to call:
(Provided by Alex Fierro, training coordinator)
Computer Settings for ALMS, JKO, DTS:
- Compatibility View (Call 678-4220)
- Java Version (Call 678-4220)
- Internet Explorer Version (Call 678-4220)
- Pop-up blocker (Call 678-4220)
- Error 403 Forbidden, usually means profile needs to be changed (Copy this error and e-mail to firstname.lastname@example.org)
2. ATTM not available (ATTM is just a link and training can still be completed in the direct ALMS, JKO or DTS sites.)