The New Mexico Motor Vehicle Division at White Sands Missile Range move from the WSMR Museum to the Community Center means a larger area and faster speed for customers.
“Normally you can come in and in five minutes you are out of here,” said Ingrid Caesar, Motor Vehicle Division manager. “You can do it during your lunch. It’s faster, easier and more convenient to the public.”
She said the new system can still do the basics but it is a lot faster.
The WSMR location can assist customers with titling, Vehicle Identification Number inspection, driver license renewal, to include permits and upgrades to provisional, handicap placards, registration and renewal of registration.
Caesar said they have license plates on hand, to include Support Our Troop plates, so people don’t have to wait for their plates to come in the mail. The only restriction the WSMR site has is customers can only take the written test for driver licenses. She said in order to be able to conduct the driving test, the site must have an on-duty police officer present.
The WSMR site also allows for Active-duty military members, who are out of state, to be able to register their vehicle in state. Military members must bring in two proofs-of-residence to register their vehicles. Caesar said she also deals with banks that are lienholders for title registration.
She said they can provide registration for anything from boats, four wheelers, jet skis to cars and pickups.
The site is open Monday through Friday from 9 a.m. to 3:30 p.m. However, Caesar said if there is someone who needs to come in before nine or slightly after hours she’d be willing to come in a little earlier or stay a little later.
“If they let me know ahead of time I’d be happy to accommodate,” Caesar said.
Kathy Ticho, a WSMR resident and employee said she uses the MVD site at WSMR all of the time. She and her family have lived at WSMR since 1984 and have found that the site on post saves them time and headaches.
“When you get out of work everything is closed then you have to do it online and wait,” she said. “It is convenient and we use it for everything.”
Ticho said there is also an added bonus of already knowing the employees who work there so you know you’ll be receiving excellent care.
The facility is open to anyone who has access to WSMR.
“If they have a way to visit me I will assist them,” Caesar said.
There is a $10 fee that is associated with using the services at WSMR. The remote MVD location was originally brought to WSMR in 1994 as a way to provide convenience for civil service and military here on post.
“A lot of people would rather pay than sit for four hours or deal with unfriendly people,” she said. “Otherwise we cannot keep this office going.”
For more information call (575) 678-8800.